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If you are having problems viewing these pages, or just want to know how to get the best out of this web site, please find detailed below a few points which should help.

  1. This website utilises 'Frames' and small Java applets. If you can view the pages without any problems, then you are using a frames compatible browser with Java enabled. If you can't see the site correctly, you maybe using a very old browser, or have the Java function disabled. We suggest that you upgrade to the minimum browser specification detailed here, not just for this site, but many other sites now use the frame construction. You will also find that many site use Java for small control features, animations or navigation aids. You should enable your Java option in your browser if it has been turned off.
    click here to download Google Chrome

    These pages are optimised for Google Chrome and Safari web browsers. Pages are also tested for compatability with Mozilla Firefox, Opera and Internet Explorer web browsers.

  2. Ideally, you should be viewing this particular site at a minimum screen resolution of 800 x 600 pixels or higher with a colour settng of at least 16 bit high colour. Remember to adjust your font settings accordingly to match your screen resolution:

    • For low res of 800 x 600: use small/smaller font
    • For higher res of 1024 x 768: use medium font

  3. You can physically view the site on a lower resolution that stated above, however, you may find that some pages may set themselves larger than your screen and you may have to use the scroll bars to move around. Also, any photographic or high-res images images may not be clear due to the lack of colour resolution on your screen if you run it lower than 16 bit.
    When viewing the interactive training presentations you may find it helpful if you switch Internet Explorer to 'fullscreen' mode.

  4. Always view web sites with the preferred browser(s) listed above. In this case, the preferred browsers are Google Chrome and Safari to cover a broad spectrum of users.
    You will need the following plug-ins to get the best out of this website
    Adobe Flash Java Runtime Environment

  5. Always view a web site with your browser maximised, unless you are lucky enough to have at least a 17" monitor with decent graphics card and a resolution of 1024 x 768 pixels.

  6. If you do have any real problems, or notice any anomalies, please let us know with an e-mail message. Thank you.

  7. All artwork is copyright of Castle Care-Tech and its licensors. ©2003-2013

  8. Danish Language Page

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Bracknell Beeches Castle, Secure House, Braithwell Way, Hellaby, Rotherham, S66 8QY, United Kingdom
T +44(0)1344 469470 | F +44(0)1344 469489

 © 2003-2013
BSIA Click here to view our ISO 9001 Accredited certificate

is Moving...

We have been part of the Pyronix family for 10 years, so we thought it was about time to take our relationship to the next level, and move in together...

Our new address is:

What this means for you...

You will get the same great quality service from the team that you know and love, but our online sites and product ranges will be joined together (and a little bit more red).

To make the transition easier, if you had an account on, we have transferred your account details across*.

We hope you enjoy using the Pyronix site but if you have any suggestions please let us know.

*if you wish your details to be removed from please send your registered email address to

Get Connected...

The Castle & Pyronix social media pages will also be merging.
To ensure you keep up to date with the latest product updates and
news connect with Pyronix today.

Any questions? Call us on 01709 700100
or email
Part of
Pyronix Limited, Registered in England No. 1996478
Registers Office: Secure House, Braithwell Way, Hellaby, Rotherham, S66 8QY, UK
T +44 (0)1709 700 100 | F +44 (0)1709 701 042 © 1986-2014 Pyronix Ltd