Technical Support: Keypad Finder

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Control Panel Keypad Finder

You can contact our Technical Support office Monday to Friday from 8:00am to 6:30pm on +44(0)845 6434 999, or simply email support@castle-caretech.com for any more information.

We are always interested in customer feedback, so please click here to fill out our on-line feedback form. Thankyou.

Please note that we cannot support the following products over the phone as they are obsolete: ZX, CX, Omega ranges. Click here for on-line technical support for these products.

Current Euro Range
	Euro Mini Prox Euro-46 Euro-76 + Euro ONE Range Euro-MERiDIAN 'G' Range 1st January 2006 - Current This new style keypad is compatible with all Euro MERiDIAN panels (not CT-3000 MERiDIAN) Family members: G2 iD G2 EoL G3 Plus
Euro Mini
	Euro Mini (No-Prox) 1st November 2007 - Current This non-prox version of the Contemporary KEypad was designed for the Euro-Mini, although it will still work with the complete Euro range (although you will not be able to use prox tags or wire inputs into the keypad).
Euro-MERiDIAN 'G' Range
	Euro-MERiDIAN 'G' Range Launched 1st October 2005 (some units installed from August 2005) Note the word 'Alert' instead of 'Power' on the left hand side of the keypad. This is what distinguishes it from the original Euro-MERiDIAN range. Family members: G2 iD G2 EoL G3 Plus
Euro-MERiDIAN Range
	Euro-MERiDIAN Range Superceded 1st October 2005 by the 'G'Range. Family Members: 10/12 22/28 44+ 134/256 All Euro-MERiDIAN panels could do confirmed signalling; to comply with DD243:2002 version 3 software or higher is required.
MERiDIAN iD Panel (CT-3000)
	MERiDIAN Panel Superceded by the Euro MERiDIAN Family Members: There was only one MERiDIAN panel produced MERiDIAN could do confirmed signalling but not to DD243 specifications.
1700 Panel
	1700 Panel Superceded by the MERiDIAN If your keypad has a two-digit 7 Segment LED display, or * and # keys as in (a) and (b) then you have a 1700 panel. If the only light you have is labelled power (on the left hand side) then you have a 1700. If your keypad looks like (c) then you could have either a 1700 or CT3000 MERiDIAN. The CT-3000 MERiDIAN will usually have the word ‘Tag’ written half-way down the left-hand side. Replacement keypads are not available for the 1700 panel. There were no proximity tags for the 1000 range of panels.