Castle Care-Tech - Manufacturers of Intruder Alarms in the UK. Ring Sales on 01344 469479
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Engineer Area : Homepage

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Welcome to our installer's area

There is a wealth of information to choose from in our technical support archives, so make your choice by selecting resources from the options below. Don't forget, if you ever need to speak to an engineer on the phone, we're always happy to help on +44(0)845 6434 999.

We've also been busy optimising our site so that we can delivery technical content to you through your mobile device, including mobile phones. As soon as you visit our homepage at www.castle-caretech.com our software will detect whether you are using a computer or mobile device and present the material most relevant to you.


Download the Engineering Manuals for our products

Download PDF Installation and User Manuals

All the manuals for our entire back-catalogue are available for download free-of-charge.
If you would like to view the mobile optimised list of manuals then click here.
Frequently Asked Questions on the Euro-MERiDIAN

Frequently Asked Questions

Peruse our list of frequently asked questions; there may be a quick and simple answer to your query already reported here.
Idiot Guides

Getting Started (Idiot-proof Guides)

Get a head start with these short guides which take you through some of the more complicated and advanced features of teh Euro Range. Stop wasting time scratching your head on site.
Technical Support, application notes and FAQs

Technical Support

Peruse our detailed application notes and fault-finding guides for a variety of burglar alarm installation scenarios.
Keep up-to-date with the Lastest Prodcut News

YouTube Video Tutorial Channel

It's always easier to learn by watching, so have a look at our wide variety of video step-by-step tutorials for engineering and end-user functions.
Visit the EN50131 Corner

EN50131 Support (inc PD6662 & BS8243)

Keep up to date with all the changes to the European standards, and UK standards.
Download Latest Software upgrades

Software Downloads

Download powerful software for your PC such as the InSite up/downloading package and the Remote Reset Anti-Code generator. Also have a look at our RSS newsfeeder widget.
Latest Bulletins, Enews subsriptions

Bulletins/News/E-Shots

Subsribe to our regular email newsletters and view our bulletin archive - they're jam packed with the latest releases as well as technical support and frequently asked questions.
Support for your Mobile Device

WAP/Mobile Support

View our optimised pages on your mobile devices, so even if you're out on site, you can still download the help you need.
Use our interactive tutorials

Training Presentations

Step by step tutorial guides for fault finding.
Downloads to decorate your desktop

Desktop Downloads

Fun Desktop downloads and wallpaper.


Tech Support Tip

When using Euro InSite, always make a regular backup of the database file udl.mdb in the installation directory to avoid losing any data.



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