Castle Care-Tech Product Evaluation Questionnaire

We would greatly appreciate it if you could take a moment of your time to answer the following 12 questions. It is our aim to develop a product that meets all of our valued customers' needs.
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QUESTION 1
What was you impression of the prodcut when you removed it from its packaging?

  GOOD
  AVERAGE
  POOR

QUESTION 2
Did you find the manual easy to understand?

  GOOD
  AVERAGE
  POOR

QUESTION 3
Cable Accessibility:

  GOOD
  AVERAGE
  POOR

QUESTION 4
Ease of wiring:

  GOOD
  AVERAGE
  POOR

QUESTION 5
Eningeer programme menus and structure:

  GOOD
  AVERAGE
  POOR

QUESTION 6
Keypad Function and Layout:

  GOOD
  AVERAGE
  POOR

QUESTION 7
How do you feel the Castle equipment compares with previous control equipment used?

 GOOD
  AVERAGE
  POOR

QUESTION 8
What was the most irritating thing about the product?



QUESTION 9
What was the most impressive thing about the product?



QUESTION 10
What improvements, if any, do you feel Castle should consider adding (software & hardware) during their next product review?



QUESTION 11
Do you experience any difficulties in contacting the Castle help desk for technical assistance, and what do you feel about the quality of their advice?



QUESTION 12
Would you continue using the Castle range of apparatus or would you choose an alternative manufacturer's product, and if so, who and why?